Frequently Asked Questions
Q: How soon can you be here?
A: Because we recognize the urgency in these situations, Bowdecon will respond to
emergencies as soon as we get the call, 24/7. We know it is something that you want
resolved as quickly as possible.
Q: Is there an extra fee for emergency responses?
A: No. Bowdecon LLC does not charge extra fees for emergency call-outs, after hours,
weekends or holidays.
Q: Who pays for this service?
A: In most cases, your homeowner's, business or auto insurance will cover the costs of
biohazard remediation, though each insurance company and policy varies. You will
want to contact your insurance claims department for verification (we can help you with
that, if you wish).
Tenants may be liable, but ultimately, the responsibility falls to the property owner.
Q: How long will the cleanup take and what will it cost?
A: Every incident is unique and an inspection of the scene is necessary before we (or
anyone) can give you an accurate estimate.
Q: Why do I need Bowdecon?
A: Our technicians have been trained and certified to properly remove, decontaminate
and legally dispose of potentially infectious waste. Quite often, body fluids collect
beneath surfaces and are not visible to the untrained eye. We will find and
decontaminate all areas exposed to bloodborne pathogens and biohazardous/infectious
materials.
Q: Why not just have my employees clean the scene?
A: OSHA's Bloodborne Pathogen Standard 29 CFR 1910.1030 states that employees
must be provided with information and training prior to dealing with blood or other
potentially infectious material, including having a signed contract with an approved
medical waste disposal company. ONLY if your business complies with these actions
and 29 CFR 1910.1030, can you allow an employee to clean up a trauma scene.
Due to the risks involved with exposure to such pathogens, most insurance companies
recommend clean-up by a trained professional.
Q: Can any cleaning service recover blood, body fluids or pathological waste?
A: No. Per Federal Regulation 29 CFR 1910.1030, only service providers that have
received specialized training, have been properly equipped to handle biohazardous
waste, have mechanisms in place to properly dispose of the recovered waste and deal
with any possible exposures, may provide these services.
Q: Why is decontamination so important?
A: Some bloodborne pathogens can survive outside the human body for long periods of
time.
For example:
- AIDS virus (HIV) - up to 48 hours
- Hepatitis B - 2 to 8 weeks
Proper decontamination is important to protect yourself, your
family, friends, employees or clients by destroying these viruses.
Furthermore, failure to properly clean and decontaminate the
scene can lead to severe odors.
© Bowdecon LLC 2006 - 2010 All rights reserved.
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